Last year at edUi 2014 we spoke about how feedback can be better tailored to the product design process—but we still get questions like “Where do you get your ideas?” and “How are you so lucky to have such great clients?” Luck has nothing to do with it and our ideas don’t often come with pots of gold. But some solid steps can help make the design seem like magic.
Let’s face an unfortunate reality: technology is going to break. But errors shouldn’t break your users hearts. Matthew Edgar has some tips on how to manage broken experiences.
Why is getting useful feedback so difficult? What are the root issues? Why do clients and designers become frustrated as they consider options and try to arrive at a final design? Susan T. Evans provides some insight into making your feedback loop more meaningful.
Have you ever thought about just how digitally savvy your university’s marketing efforts are? Is your institution a haven for forward thinkers and a beacon of creativity and innovation or is it stuck somewhere between The Flintstones and Don Draper’s office in terms of adapting modern marketing practices?
After you’ve worked incredibly hard designing a fantastic user experience, the last thing you want is for that experience to be wrecked by a technical error. The answer is to design broken experiences that delight rather than alienate users.
The most important user goals on higher education websites often must be completed using a third-party form.
Adam Connor discusses the problems inherent in feedback and shares how to structure your conversations about design as critique instead.
From the edUi vault, Aaron Gustafson sat down to talk about what adaptive design is and why it’s important while he was at edUi 2013.
Here in the second decade of the 21st century, it seems the Massive Online Open Course (MOOC) is the education tech of tomorrow. Today we take a look back at 10 technologies that were supposed to radically change the way that people are educated around the world. Some innovations were mostly hype. Others had an undeniably meaningful impact.
Experience designers save people time by putting all the things in the right places.