presented by

edUi Conference

November 9 - 11

Charlottesville, Virginia

Great Design Isn’t About Being Lucky

Last year at edUi 2014 we spoke about how feedback can be better tailored to the product design process—but we still get questions like “Where do you get your ideas?” and “How are you so lucky to have such great clients?” Luck has nothing to do with it and our ideas don’t often come with pots of gold. But some solid steps can help make the design seem like magic. Continue reading »

Feedback during the Web Design Process

Why is getting useful feedback so difficult? What are the root issues? Why do clients and designers become frustrated as they consider options and try to arrive at a final design? Susan T. Evans provides some insight into making your feedback loop more meaningful. Continue reading »

What Is A Broken Experience?

After you’ve worked incredibly hard designing a fantastic user experience, the last thing you want is for that experience to be wrecked by a technical error. The answer is to design broken experiences that delight rather than alienate users. Continue reading »
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