Stephanie Hay is a writer, project manager, and information architect with an uncanny ability to seamlessly guide users from point A to point B. She believes that understanding the online behavior of target audiences is the key to enabling positive user experiences.

Stephanie writes energizing content that compels people to buy, vote, contribute, and connect. She’s helped start-ups, non-profits, national businesses, and global companies speak genuinely to their audiences.

This co-founder of FastCustomer with an Master of Science from the E.W. Scripps School of Journalism at Ohio University has worked with organizations like George Mason University, Viget Labs and the American Council on Education.